Kiwi Apparel is a modern New Zealand–based fashion brand offering stylish, high-quality clothing for everyday wear. We work with trusted fulfillment partners to bring you the latest trends at great value.

Our products are shipped directly from our international fulfillment partners. This allows us to keep prices competitive and offer a wide variety of styles.

No! We ship exclusively within New Zealand

Shipping time:

• New Zealand: 5–10 business days
  

Please note: Processing time is usually 1–3 business days.

To ensure faster delivery, items may ship separately depending on product availability. Don’t worry — the rest of your order is on the way.

Once your order ships, you’ll receive a confirmation email with a tracking link. You can also track your order on our website’s Order Tracking page.

Tracking updates may take 2–5 business days to appear after a package is shipped. This is normal, especially for international carriers.

Delays can happen due to customs or courier backlogs. If your order exceeds the expected timeframe, contact us and we’ll assist you right away.

We accept:

• Credit/debit cards (Maestro, Visa, Mastercard, AMEX)
  
• PayPal
  
• Apple Pay / Google Pay
  
• Other secure payment methods available at checkout
  

We offer a 30-day return

Simply contact our support team through support@kiwi-apparel.com with your order number and reason for return. We will guide you through the process.

Customers are responsible for return-shipping costs unless the item arrived damaged or incorrect.

We sincerely apologize! Contact us within 48 hours of delivery with photos, and we’ll send a replacement or issue a refund.

We offer sizes from XS to XXL depending on the product. Each product page includes a detailed size chart to help you choose the correct fit.

You can reach us anytime through our Contact Us page or by emailing our support team support@kiwi-apparel.com. We aim to reply within 48 hours.